Support

FAQ:

Q: How to do if the video is choppy?
A: The camera's audio and video is transmitted through the wireless network. The speed and stability of the network will directly affect the video and sound. As the video is real-time, so please try to avoid interference. Reducing the quality and resolution is also helpful.

Q: Why the latency of the video become more and more?
A: Both slow network transmission and low hardware processing capacity of the client can cause the video latency. Can be resolved by reducing the resolution.

Q:After the camera device launching a while, it became hot. How to do?
A: Please reduce the resolution to resolve it.